Refund policy

At ÉLORIA, we strive to provide a smooth and enjoyable shopping experience. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your package.

Return Conditions:

  • Items must be unworn, unused, and in original condition
  • Items must include original tags and packaging
  • Sale items and accessories cannot be returned for hygiene reasons

Once your return has been received and inspected, your refund will be processed to the original payment method. Please allow several business days for the refund to appear depending on your payment provider.

To request a return, contact us at: